Patients and Carers

Your Gift

The greatest gift you can give someone is your time, your attention, your love, your concern.



Whether you are a patient or a carer, you are not alone. Cranford Hospice, Hawke's Bay's leading palliative care provider, is here to help you, wherever you are on your journey.

We provide support for around 750 patients and their families every year.

Our goal is to help people make the most of their time left on their final journey.

Cranford's care covers practical help, as well as emotional, spiritual, physical care.

Our highly-skilled and dedicated team includes doctors, nurses, pharmacists and family support staff and we are available 24 hours a day, seven days a week to talk through any concerns, offer advice or help manage symptoms.

We offer our services at no cost to the patient regardless of age, ethnicity, means or religion.

Services include:

  • 24 hour telephone access to support and advice
  • Community nurses who provide advice, support and care for patients at home
  • Short term admission to our inpatient unit for troublesome symptoms, respite or last days of life care
  • Medical outpatients clinics based at Cranford and in Wairoa and Central Hawke's Bay
  • Access to personal and practical support through our family support team
  • Grief, loss and bereavement support


Carers: Supporting your loved one

  • Do your best to be a good listener
  • Think carefully about what you can do to help your loved one live a good life until the end
  • Be truthful
  • Enjoy the good days. Make the most of your time!
  • Don't be afraid to ask questions, and ask for help

Experience has shown:

  • Dying is a natural process
  • When people's physical and emotional needs are met, dying, though challenging, enriches the meaning of life
  • Everyone faces death in their own way; making choices and having control is an important way to keep your dignity at the end of life
  • If caregivers are supported practically, emotionally and spiritually through every stage of illness and bereavement, they and their loved ones can expereince an intense connection with one another