Our Services

Community Care:

Community Support

At any one time in Hawke's Bay, Cranford Hospice clinical support staff provide palliative care to approximately 130-160 patients in their own homes, hospital or in a residential care facility.

The aim is to enable the patient to remain independent in their own home and to maintain a normal life in a familiar and comfortable setting for as long as possible.

Our Community Nursing Team is a team of specialist registered nurses who visit patients to monitor and support them and their family/whanau.

The Community Nursing Team also have close links with other health providers involved in their care such as GPs and district nurses.

Cranford Hospice also has a respite bed available within the inpatient unit.


Out-Patient Clinics:

Out-Patient Clinics

Cranford Hospice also offers out-patient appointments to enable specialist medical follow up and assessment.

Our patients' GPs are actively involved in this continued care and the outcomes of these visits often involve adjustments to medications.

Our clinics are run out of the hospice for local patients and we also travel to Wairoa and Central Hawke's Bay once a month.


Family Support Team:

hongi greeting

The Family Support Team is accessible to patients and family/whanau from the time of referral, throughout the period of care and also during the period of bereavement.

We offer access to a bereavement support group, celebration of life services, assistance and advice on accessing social services and daily contact with patients and their family/whanau.

Our service includes a music therapist, where music is used as a therapeutic tool to enhance the quality of life for our patients and their family/whanau.


Hospital Palliative Care Team:

Cranford Hospice has strong links with the hospital palliative care team based at the Hawke's Bay Regional Hospital.

There is regular consultation to ensure the seamless and consistent care of our patients, their family and whanau.

The hospital palliative care team consists of two palliative care specialist nurses and a palliative care medical specialist.


Inpatient Care:

carer and patient

We have an eight bed inpatient unit. All of the rooms are single and five have access to an ensuite bathroom facility.

Patients are often admitted to Cranford Hospice for review and treatment of symptoms that are difficult to relieve in the community or for respite care, family/whanau support.

Inpatient care is managed by the multidisciplinary team that includes doctors, nurses and pharmacists.

We have a family flat that consists of a lounge area and bathroom, that is available for extended family to stay at the hospice. There are also shared kitchen facilities.


24 Hour Advice:

24 Hour Advice

A registered nurse is available by phone 24 hours a day for support and advice.

This service is available to patients, family/whanau or other health professionals.
Our phone number is 06 878 7047.


Day Hospice Programme:

day hospice our services

The Living Well Day Hospice is designed for Cranford Hospice patients who are living with a life limiting illness. The motto of Hospice New Zealand is 'Living Every Moment', and our day hospice is a six week programme crafted to help you do that.

We offer a varied menu of brief 'hot' topics as well as a venue for you to meet others like yourself.

Coming to day hospice is an opportunity for you to connect with others travelling a similar journey to yours. It allows you to have time out and provides a bit of respite for your caregiver.

It is a place where you can have fun, socialise and engage in music therapy.

While you are with us, if you wish, you will have the opportunity to talk with our nurse, or pharmacist, discuss issues with our social worker, counsellor, pastoral care coordinator, and other staff who have been known to 'pop in' and play a ukulele or two. We also have a Kaitakawaenga for Maori cultural support.

We'd love to have you join us at the Living Well Day Hospice for some relaxation and living.