About Us

You Matter

"You matter because you are you. You matter to the last moment of your life, and we will do all we can, not only to help you die peacefully, but also to live until you die."

Dame Cicely Saunders, founder of the Hospice movement
(1918 - 2005).


Cranford Hospice started in Hawke's Bay in 1982 with a handful of volunteers. Today we have around 85 paid staff, 400 volunteers and every year we care for around 750 patients and their families.

Our goal is to help people make the most of their time left on their final journey, to help them live every moment whether they are at home, in an aged care facility or come for a short stay with us in our eight bed inpatient facility.

Cranford Hospice's care covers practical help, as well as emotional and spiritual support, and symptom control.

Our highly-skilled and dedicated team includes doctors, nurses, a pharmacist and family support staff and we are available 24 hours a day, seven days a week to talk through any concerns, offer advice or help manage symptoms.

We offer our services at no cost to the patient regardless of age, ethnicity, means or religion.

As well as providing palliative care, Cranford Hospice has a strong educational and learning service, offering several programmes and opportunities for those working in primary and secondary care settings in the wider community.

We are a registered charity. While the Hawke's Bay District Health Board funds part of our running costs, we are required to fundraise $2.8 million this year to maintain services. This shortfall comes mainly from generous donations from the community.

Cranford Hospice is a smokefree environment.

Click here to read our About Us brochure

Virtual Tour

Click on the below image to watch the Cranford Hospice virtual tour


Our Vision

Our community will have the capacity, knowledge & services to support people who are dying and their family/whānau.

Our Purpose

To provide care, specialist knowledge & empower others to provide quality palliative care/whakamauru tangata to the people of Hawke's Bay.

Our Values

Aroha/Compassion, Akoranga/Learning, Whakaute/Respect, Whānaungatanga/Relationships, Whare Haumaru Oranga/Healthy & Safe Workplace.

Did You Know

  • Every year we care for around 750 patients and their families, from Mahia in the north to Takapau in the south
  • Our services include: inpatient care and out-patient care, spiritual and cultural support, grief and bereavement support, music therapy and Day Hospice
  • Volunteers are an integral part of our team - from helping in our inpatient unit and kitchen and laundry, to working in our hospice stores and patient biography team
  • We have a family flat at the hospice, with a lounge area, bathroom and kitchen facilities, available for extended family to stay in while their loved one is in care
  • Cranford Hospice leads the provision of palliative care education, training and support to community and hospital clinical staff in caring for patients no matter what bed they are in